Saint Andrews – The COVID-19 pandemic has wreaked havoc on many small businesses, leaving owners to wonder about the future and how the crisis will affect them, as well as their clients. Here in Charlotte County, many business owners have found ways to continue offering services to their clients.
For this reason, The Saint Croix Courier launched the Shine On campaign, and people are encouraged to nominate the businesses they feel have done that little bit extra to ensure that their customers are well taken care of. One such business is Warm & Coasty, a store in Saint Andrews that specializes in selling hand-made items.
Owner/Operator Andrea Vance was devastated she had to shut her doors for a couple of months, but she was still able to give her customers the service they have come to expect. She couldn’t have customers coming into her store, but she made sure they were still able to purchase items by offering curbside pickup from her home in St. George.
“People came to my front step. I left stuff outside, and did e-transfer so there was no contact,” said Vance.
Vance was able to re-open May 15, and said she is following all provincial guidelines in order to keep herself and her clients safe and healthy. There is a sign outside the store that lets people know she is taking these recommendations seriously. The shop is small, making physical distancing difficult at times, but Vance said it’s all working out and customers are great about following the public health protocols.
“My shop’s very small, so I can have four people plus myself,” said Vance. “I have arrows on the floor for direction, and I have six feet apart signs on the floor. I have a sanitization station right when you come in the door. I have plexiglass at my cash.”
Vance sells a variety of items at Warm & Coasty, and many are hand-made by New Brunswick crafters. Of course, with a name like Warm & Coasty, you can also expect to find many nautical items.
“I have a lot of handmade stuff, a lot of nautical stuff. If you look Warm & Coasty up on Instagram you can find lots of pictures.”
Vance said she couldn’t have continued to operate without the support of her customers, and she is very grateful to them for nominating her business for a Shine On award. She said the support she has received has been amazing, not only from area residents, but from people all over New Brunswick.
“I’m very thankful for the local support, and New Brunswick support.”